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Privacy Policy

Last updated: February 21, 2025

1. Introduction

Digma (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our Service.

2. Information We Collect

2.1 Information You Provide

We collect information that you provide directly to us, including:

  • Account Information: Name, email address, password, and other registration details
  • Profile Information: Profile picture, company name, and other optional profile information
  • Content: Videos, QR codes, channels, popup campaigns, and other content you create or upload
  • Payment Information: Billing address, payment method details (processed through secure third-party payment processors)
  • Communications: Messages, feedback, and other communications you send to us

2.2 Automatically Collected Information

When you use the Service, we automatically collect certain information, including:

  • Usage Data: How you interact with the Service, features you use, and actions you take
  • Device Information: Device type, operating system, browser type, and device identifiers
  • Log Data: IP address, access times, pages viewed, and referring URLs
  • Analytics Data: QR code scans, video views, watch time, engagement metrics, and other analytics
  • Cookies and Tracking Technologies: Information collected through cookies, web beacons, and similar technologies

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the Service
  • Process your transactions and manage your account
  • Send you technical notices, updates, and support messages
  • Respond to your comments, questions, and requests
  • Monitor and analyze usage patterns and trends
  • Detect, prevent, and address technical issues and security threats
  • Personalize your experience and provide relevant content
  • Send you marketing communications (with your consent, where required)
  • Comply with legal obligations and enforce our Terms of Service

4. How We Share Your Information

4.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

  • Payment processing
  • Cloud storage and hosting
  • Analytics and data analysis
  • Email delivery
  • Customer support

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

4.3 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control.

4.4 With Your Consent

We may share your information with third parties when you have given us your explicit consent to do so.

5. Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication mechanisms
  • Secure data centers and infrastructure

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

6. Your Rights and Choices

6.1 Access and Update

You can access and update your account information at any time through your account settings. You may also request a copy of your personal data by contacting us.

6.2 Deletion

You can delete your account and associated data at any time through your account settings. We will delete your information within a reasonable timeframe, except where we are required to retain it for legal purposes.

6.3 Marketing Communications

You can opt out of receiving marketing emails from us by clicking the “unsubscribe” link in any marketing email or by updating your email preferences in your account settings.

6.4 Cookies

Most web browsers are set to accept cookies by default. You can choose to set your browser to remove or reject cookies. However, this may affect your ability to use certain features of the Service.

6.5 Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another service provider.

7. Children’s Privacy

The Service is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We take appropriate safeguards to ensure your information receives adequate protection.

9. Data Retention

We retain your information for as long as necessary to provide the Service and fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. When you delete your account, we will delete or anonymize your information, except where we are required to retain it for legal, regulatory, or legitimate business purposes.

10. Third-Party Links

The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party websites or services you visit.

11. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

  • The right to know what personal information we collect, use, and disclose
  • The right to delete your personal information
  • The right to opt out of the sale of your personal information (we do not sell personal information)
  • The right to non-discrimination for exercising your privacy rights

12. European Privacy Rights

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR), including:

  • The right to access your personal data
  • The right to rectify inaccurate personal data
  • The right to erasure (“right to be forgotten”)
  • The right to restrict processing
  • The right to data portability
  • The right to object to processing
  • The right to withdraw consent

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the “Last updated” date. We may also notify you via email or through the Service.

Your continued use of the Service after such modifications constitutes your acceptance of the updated Privacy Policy.

14. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email: privacy@digma.io
Address: [Your Company Address]
Data Protection Officer: dpo@digma.io